Cancellation Policy

About Banner

We keep cancellation terms simple so there’s no confusion. Here’s what to keep in mind:

Submitting a Cancellation

To cancel your order, get in touch with billing support or your account contact. Approval is needed for the cancellation to be processed.

Cancellation Period

All cancellation requests must be submitted within 30 days of ordering and before any work has been initiated.

Exceptions to Policy

Third-party services are not covered under our cancellation rules. This includes domain purchases, external design/development, or other vendor-related solutions.